Educational background
Preferred: Associate’s or bachelor’s degree in business, finance, accounting, or related fields.
Skills and Competencies
- Communication Skills: Excellent verbal and written communication for interacting with clients and explaining payment terms.
- Negotiation Skills: Ability to negotiate repayment plans effectively and diplomatically.
- Interpersonal Skills: Strong customer service skills and the ability to build rapport with clients.
- Problem-Solving Skills: Capable of resolving disputes and finding solutions for overdue accounts.
- Organizational Skills: Ability to manage multiple accounts and maintain accurate records.
- Tech-Savviness: Familiarity with debt collection software, spreadsheets, and CRM systems.
- Educational Qualifications: A minimum of a Bachelor's degree in any relevant field.
- Experience Level: Less than 1 year of professional experience is required.
- Skills and Competencies: Strong communication skills, adaptability, and basic problem-solving abilities.
- Responsibilities and Duties: Assist in daily operations, support team projects, and maintain documentation.
- Working Conditions: Office environment with standard working hours.
- Qualities and Traits: Proactive, detail-oriented, and a team player.