The IT Support role is pivotal in providing comprehensive technical support to internal users, ensuring the secure and efficient operation of the datacenter, and managing a variety of IT-related tasks. Responsibilities include application deployment, adherence to security protocols, and coordination with external vendors for issue resolution.

• Bachelor’s degree in Information Technology, Computer Engineering, or a related field.
• Minimum of 1 year of experience in IT support or a related field.
• Experience with server management (IIS, File Server), Active Directory, and network troubleshooting.
• Strong technical knowledge and problem-solving skills.
• Proficiency in managing and configuring firewalls and antivirus software.
• Capability to deploy applications and manage permissions efficiently.
• Excellent communication and coordination skills.
• Attention to detail and accuracy in record-keeping.
• Ability to work independently and collaboratively within a team.