• Provide desktop support (installation, configuration, troubleshooting of hardware/software, printers, and network connectivity).
• Act as first-level Service Desk support, handling user requests and incidents.
• Perform fieldwork within Makati, Taguig, or Pasig as needed for onsite support.
• Document issues and resolutions in the ticketing system.
• Escalate unresolved cases to higher-level support when required.

Qualifications:

• Graduate of IT, Computer Science, Computer Engineering, or related courses (fresh graduates welcome).
• Basic knowledge of Windows OS, MS Office, and networking.
• Good communication and problem-solving skills.
• Willing to do field work and be assigned in Makati, Taguig, or Pasig.
• Open to shifting schedules, with possible work on weekends and holidays depending on business needs.