IT Tech Support

Innovato Information Technology Solutions

1.1-1.2Kر.س[شهريًا]
في الموقع - لاجونا1-3 سنوات خبرةبكالوريوسدوام كامل
مشاركة

وصف الوظيفة

Innovato Information Technology Solution

Location: LIIP Gardenia Bakeries PH Inc.

Position: IT AppTech


Duties and Responsibilities

  • Set up and install computer hardware, operating systems, and software applications.
  • Oversee and ensure the proper functioning of computer systems and network infrastructure.
  • Assist staff or clients by walking them through steps to configure systems or fix issues, either in person or over the phone.
  • Identify and fix hardware and software issues by analyzing system and network errors.
  • Replace defective or outdated computer components when necessary.
  • Deliver technical assistance, including the preparation of instructional documents and related reports.
  • Use written guides and diagrams to diagnose and fix problems or to set up systems.
  • Assist with the deployment and implementation of newly developed applications.
  • Create user profiles and accounts, and handle login or password-related concerns.
  • Provide responses to technical support requests within the designated timeframes.
  • Stay focused on assigned tasks until they are fully resolved or referred to external support if needed.
  • Manage and prioritize multiple support requests or issues concurrently.
  • Build and maintain effective relationships with users and other technical professionals, such as application developers.
  • Assess and test new technologies, providing insights based on evaluations.
  • Perform electrical safety inspections on computing equipment.
  • Take proper and timely action to address concerns raised by users, ensuring issues are resolved to their satisfaction.
  • Escalate unresolved technical problems to second- or third-level support teams, keeping users updated throughout the process.


Qualifications:

  • Candidates should have at least 1-2 years experience as IT Technical Support: ticket handling and more importantly report making and analyzing
  • Willing to relocate or work near LIIP Binan Laguna
  • Willing to be trained
  • Shifting Schedule


1. with Holiday Pay

2. Night Differential Pay

3. OT Pay

4. With Benefits ( SSS, Pagibig, Philhealth )


Job Type: Full-time


Benefits:

  • Company events
  • On-site parking
  • Promotion to permanent employee

Ability to commute/relocate:

  • Biñan City: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Language:

  • English (Preferred)

Willingness to travel:

  • 100% (Required)

Work Location: In person

Preview

Steven Vicente

HR AssociateInnovato Information Technology Solutions

إجابة اليوم مرة واحدة

موقع العمل

Gardenia Bakeries Philippines Incoporated. Gardenia Centre, Star Ave, LIIP Ave, Biñan, Laguna, Philippines

نشر بتاريخ 27 October 2025

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