We’re Hiring: HR Benefits Manager!

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for an HR Benefits Manager to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Role: HR Benefits Manager

Work Arrangement: Work from Office

Location: Philippines - Makati

Schedule: Night shift

Job description:

We are currently on the lookout for a new HR Benefits Manager to join our team at Cloudstaff, the #1 workplace everywhere! 

HR Services Management:

• Provide guidance to HR teams and clients on sensitive issues like employee relations, terminations, and law compliance
• Research trends in compensation and benefits to create programs that attract and retain top talent
• Oversee EPLI claims, including document gathering and position statement development
• Oversee employment-related claims and ensure all policies and practices comply with federal, state, and local employment laws

Benefits Administration:

• Lead efforts in configuring and maintaining electronic benefits enrollment platforms
• Manage data file feeds and integrations with insurance carriers, brokers, and third-party administrators
• Monitor and maintain ACA compliance reporting, including 1095-C form generation and IRS e-filing
• Support annual benefits renewal processes by updating plan designs, rates, and eligibility rules
• Provide subject matter expertise on payroll audits for benefit deductions and ensure accurate payroll processing
• Configure and administer Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and 401(k) plans
• Oversee the Benefit Specialist and the day to day contact with clients and carriers
• Confirm eligibility tracking for clients and make sure all employees are enrolled with carriers in a timely manner
• Oversee the benefit reconciliation process between the payroll platform and the carrier statements and make sure adjustments are recorded where necessary

Team Leadership:

• Partner with leadership on HR and benefits strategies to enhance recruiting, retention, and succession planning
• Develop and implement learning and development programs to grow team member skills
• Oversee and manage the full recruitment cycle for HR and benefits staff, from hiring to performance management

System and Project Management:

• Troubleshoot and resolve system errors and data discrepancies by collaborating with vendors and internal teams.
• Lead benefits-related projects, including online enrollment and ACA compliance, while also preparing custom reports for stakeholders.

Qualification and requirements:

• Strong background and experience in a customer service environment
• Proven critical thinking, problem-solving, and system troubleshooting skills
• Excellent collaboration, teamwork, and interpersonal skills
• Exceptional written and verbal communication skills
• Detail-oriented and highly organized
• Intermediate to advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, and Access)
• College bachelors degree in a related field and/or 8-10 years of experience in a senior-level HR/Benefits role
• SPHR, PHR, SHRM-SCP, or SHRM-CP certification
• Proven experience in benefits reconciliation and administration
• Specific experience with PrismHR software a plus
• Strong knowledge of regulations and laws related to benefits administration
• Experience with EPLI claims and US Professional Employer Organization (PEO) environment

Non-negotiable skills & requirements:

Note: All listed qualifications are required.