• Greet and check-in guests efficiently while providing excellent customer service.
• Assist guests with inquiries and resolve any issues promptly to ensure a pleasant stay.
• Manage reservations and maintain accurate records of guest information.
• Coordinate with housekeeping to ensure rooms are prepared in a timely manner.
• Maintain cleanliness and organization of the front desk area.

Requirements

• Educational Qualifications: High School Diploma or equivalent preferred.
• Experience Level: 0–2 years in a customer-facing role is preferred but not required.
• Skills and Competencies: Strong customer service skills.
• Qualities and Traits: Friendly, approachable, and detail-oriented personality.
• Responsibilities and Duties: Ability to follow instructions and work as part of a team.
• Working Conditions: Availability to work flexible hours, including weekends and holidays.