Order Processing

• Arrangement of deliveries via different couriers
• Checking orders before dispatch

Online Customer Service (Shopify/Viber/Calls)

• Respond to customer inquiries & concerns as needed
• Assisting with other administrative tasks, data entry & online research

On-site Customer Service (Walk-ins inquiry & salon service)

• Responsible for the reception area
• Manages salon opening & closing as required
• Monitors and tracks appointments in the salon

• Relevant 1-2 years of experience
• Customer service oriented
• Excellent knowledge of MS Office or Google Workspace
• Strong communication & people skills
• Good organizational & multi-tasking capabilities
• Detail oriented