Shift Captain

Pao Brew Cafe

1.3-1.6Kر.س[شهريًا]
في الموقع - ماكاتي1-3 سنوات خبرةبكالوريوسدوام كامل
مشاركة

وصف الوظيفة

المزايا

  • فوائد مفروضة من الحكومة

    دفع راتب الشهر الثالث عشر, صندوق Pag-Ibig, فيل هيلث, SSS/GSIS

  • تأمين الصحة والعافية

    التأمين الصحي, HMO

  • إجازة وأوقات راحة

    إجازة مرضية, إجازة سنوية

1. Team Supervision and Leadership

  • Oversee the cafe or outlet staff during the assigned shift (servers, bartenders, kitchen staff, etc.).
  • Assign duties and stations to staff according to shift needs.
  • Motivate and guide staff to maintain high morale and service standards.
  • Train new staff or provide on-the-job guidance.
  • Handle minor conflicts or issues among team members.


2. Customer Service Management

  • Ensure that customers receive prompt, courteous, and high-quality service.
  • Address customer complaints or concerns professionally and promptly.
  • Monitor dining areas to ensure cleanliness, organization, and readiness.
  • Ensure guest satisfaction by checking in with tables when appropriate.


3. Operational Oversight

  • Coordinate with the kitchen, bar, and other departments for smooth workflow.
  • Monitor stock levels, replenishment needs, and proper handling of food & beverages.
  • Ensure that opening, closing, and shift handover procedures are properly followed.
  • Enforce compliance with company policies, health & safety standards, and sanitation protocols.


4. Administrative Duties

  • Prepare and submit shift reports (sales, staff performance, incidents, etc.).
  • Track attendance, punctuality, and staff performance during the shift.
  • Assist management with scheduling, inventory counts, and ordering as needed.


5. Quality Control

  • Ensure all food and beverages meet company standards before service.
  • Monitor portion sizes, presentation, and beverage quality.
  • Conduct regular checks to maintain cleanliness and hygiene standards.


6. Problem-Solving and Decision-Making

  • Handle unexpected situations such as staff shortages, equipment failures, or customer issues.
  • Make on-the-spot decisions to ensure service is not disrupted.


Preview

Sarah Mae Ebuenga

HR OfficerPao Brew Cafe

نشط خلال ثلاثة أيام

موقع العمل

Pao Cafe, 174 Yakal. 174 Yakal, Village, Makati, 1200 Kalakhang Maynila, Philippines

نشر بتاريخ 06 January 2026

الإبلاغ عن هذه الوظيفة

تذكير أمان Bossjob

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  • أو حالات غير قانونية أخرى.
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