The E-Commerce Specialist is responsible for managing and optimizing the company’s online sales channels to drive revenue growth and improve customer experience. This role includes handling product listings, digital marketing campaigns, order fulfillment coordination, and data analysis to ensure efficient online operations.

Key Responsibilities:

• Manage and maintain product listings, descriptions, pricing, and inventory across e-commerce platforms (e.g., Shopee, Lazada, Shopify, Amazon, Tiktok, etc.).
• Develop and implement online sales strategies to achieve monthly and annual sales targets.
• Coordinate with marketing teams to create promotional campaigns, advertisements, and social media content to increase traffic and conversions.
• Monitor and analyze sales performance, customer behavior, and online trends to recommend improvements.
• Ensure accurate and timely processing of customer orders, returns, and inquiries.
• Optimize product visibility through SEO, keyword targeting, and online merchandising.
• Collaborate with logistics and operations teams to ensure smooth fulfillment and delivery.
• Conduct competitor analysis to identify market opportunities and pricing strategies.
• Generate reports on sales, campaign performance, and overall e-commerce activities.

Qualifications:

• Bachelor’s degree in marketing, Business, E-Commerce, or related field.
• Proven experience in managing online sales platforms.
• Strong knowledge of digital marketing, SEO/SEM, and online advertising.
• Proficiency in e-commerce tools, analytics platforms, and MS Office/Google Workspace.
• Excellent organizational, analytical, and problem-solving skills.
• Strong communication and teamwork abilities.

Preferred Skills:

• Experience with Shopify, WooCommerce, or similar platforms.
• Knowledge of graphic design tools (e.g., Canva, Photoshop) is a plus.
• Ability to multitask and work in a fast-paced environment.