JOB OBJECTIVES:

• The Business Intelligence (BI) Assistant is responsible for supporting the BI team in gathering, extracting, organizing, and presenting data to help guide company decisions.

DUTIES:

A. Business Intelligence

• Market Research – Conduct comprehensive market research to identify industry trends and competitive activities. Collect data from various sources, such as government agencies and online databases.
• Competitive Analysis – Seek, organize, process, and present competitors' data to gain insights on industry comparatives and marketing trends. Identify opportunities and threats within the competitive landscape.
• Industry Trends – Stay up-to-date with industry trends, emerging technologies, and consumer behaviors.
• Data Integrity – Ensure the accuracy, completeness, and reliability of data sources. Implement data quality checks and protocols.
• Data Collection – Assist in gathering data from various sources, including government agencies, online forums, online databases, and industry reports.
• Data Entry – Organize and input data into databases, spreadsheets, or other data management systems. Ensure data accuracy and completeness.
• Administrative Support – Provide administrative assistance to the Business Intelligence team, including scheduling meetings, managing research materials, and maintaining research files.
• Data Management – Assist in collecting data from various sources. Support data extraction processes from primary and secondary data sources. Cleanse and validate data to ensure accuracy, consistency, and integrity. Help maintain databases and data systems, ensuring they are up-to-date.
• Reporting – Assist in developing regular reports using BI tools and software. Support the creation of dashboards, visualizations, and other data presentation tools.
• Collaboration – Work closely with other team members on larger projects. Interface with other departments to understand their data needs and challenges. Present findings in a clear manner to the supervisor.
• Continuous Learning – Keep up-to-date with industry trends, BI tools, and techniques. Attend workshops, webinars, or classes to enhance BI knowledge and skills.
• Quality Assurance – Help maintain data quality by identifying, analyzing, and interpreting trends or patterns. Assist in quality assurance of deliverables related to data visualization, BI applications, and reporting.
• Documentation – Document processes, methodologies, and results. Assist in maintaining a library of model documents, templates, and other reusable BI assets.

QUALIFICATIONS:

Education:

• Bachelor’s degree in Business, Finance, Computer Science, Data Analytics, Statistics, Information Systems, or a related field is preferred but not required.
• More important than a degree is the candidate’s ability to conduct research and willingness to learn new ways of gathering data and database management tools.

Work Experience:

• Preferably at least 1 year of experience in business intelligence, data analysis, or a similar role in a business-to-business (B2B) setting (preferred but not required).
• Must be proficient in manipulating data using Excel and Pivot Tables.
• Preferably proficient in BI tools such as Tableau, Power BI, QlikView, or similar.

Character Traits / Performance Dimensions:

• Excellent oral and written communication skills.
• Resourceful in obtaining data and researching work-related tools.
• Ability to communicate technical subject matter to a non-technical audience.
• Strong analytical skills.
• Excellent pattern recognition, with the ability to link data points and identify root causes.
• Effective in dealing with people at different levels in the organization.