Description

• Assist customers with inquiries via phone, email, and chat.
• Resolve customer issues efficiently and effectively.
• Maintain detailed records of customer interactions and transactions.
• Provide product and service information to customers.
• Identify and escalate priority issues to the appropriate department.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 1–3 years of customer service experience.
• Skills and Competencies: Excellent communication skills, both verbal and written.
• Qualities and Traits: Strong problem-solving abilities and a customer-focused mindset.
• Responsibilities and Duties: Ability to handle multiple tasks simultaneously.