Description

• Provide exceptional customer service to clients via phone, email, and chat.
• Assist customers with inquiries, issues, and feedback in a timely manner.
• Collaborate with team members to improve service quality and efficiency.
• Document customer interactions and follow up on outstanding issues.
• Support back-office operations to enhance overall customer experience.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Strong English language proficiency.
• Skills and Competencies: Excellent customer service abilities.
• Skills and Competencies: Effective people skills and a team-oriented attitude.
• Skills and Competencies: Familiarity with call center operations is a plus.