Description

• Act as the primary point of contact for customers, providing exceptional service and support.
• Handle customer inquiries and resolve issues promptly and efficiently.
• Maintain detailed records of customer interactions and follow up to ensure satisfaction.
• Collaborate with other departments to enhance customer experience.
• Stay updated on product knowledge and service offerings to assist customers effectively.

Requirements

• Job Title: Customer Service Representative
• Job Function: Customer Service Specialist
• Responsibilities and Duties: Strong ability to communicate clearly and effectively with customers.
• Qualities and Traits: Empathetic, patient, and capable of handling challenging situations with poise.
• Qualities and Traits: Excellent problem-solving skills and attention to detail.
• Qualities and Traits: Ability to work independently and as part of a team.
• Qualities and Traits: Proficient in using customer service software and tools.