Description

• Respond promptly to customer inquiries via phone, email, and chat.
• Provide accurate information regarding products and services.
• Troubleshoot and resolve customer issues efficiently.
• Document all interactions in the customer management system.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: Junior: 0–2 years
• Skills and Competencies: Strong English language communication skills
• Skills and Competencies: Exceptional customer service skills
• Skills and Competencies: Effective problem-solving capabilities
• Qualities and Traits: Adaptability and willingness to learn
• Skills and Competencies: Basic technical skills related to digital tools and platforms