• Provide exceptional customer service and support to clients via phone, email, and chat.
• Assist customers with inquiries, resolve issues, and provide product knowledge.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with back-office support teams to ensure smooth operations.
• Utilize communication skills to effectively handle customer feedback and complaints.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficiency in English language, strong customer service skills, ability to provide back office support
• Qualities and Traits: Excellent communication skills, patience, and a positive attitude
• Working Conditions: Office environment, with potential for remote work