• Assist customers with inquiries and provide accurate information about products and services.
• Manage and resolve customer complaints in a professional manner.
• Handle order processing and billing issues effectively.
• Maintain customer records and follow up on customer interactions.
• Collaborate with team members to enhance customer service excellence.

Requirements

• Educational Qualifications: High School Diploma or equivalent required.
• Experience Level: 0–2 years of customer service experience preferred.
• Skills and Competencies: Strong communication skills and ability to work in a team environment.
• Qualities and Traits: Patience and empathy towards customer needs.
• Responsibilities and Duties: Ability to multitask and manage time efficiently.