START ASAP !!!

MCKINLEY SITE !

HEALTH CARE ACCOUNT !!!

1 Day Process Work On site ( CSR ) 28,000

Package Depending on the work relevant experience.

• Atleast 6months in BPO exp.
• Must be proficient in english.
• Shifting schedule. ( Including weekends )
• Educational Backgroud High School ( old curriculum)
• Graduate Associate or Vocational College Graduate.

Job Requirements

• Good communication skills
• No BPO experience required
• Work onsite
• Willing to work even Holidays
• Night shift
• Performance Bonus

Responsibilities

• Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner.
• Provide accurate information about products, services, pricing, and company policies.
• Resolve customer issues and complaints, escalating complex cases to the appropriate departments when necessary.
• Document customer interactions in CRM systems, ensuring notes are clear, complete, and accurate.
• Process orders, returns, refunds, and account updates as needed.
• Follow up with customers to ensure issues are resolved and satisfaction is achieved