• Assist customers with inquiries and provide accurate information about products and services.
• Handle customer complaints and resolve issues in a timely and professional manner.
• Record and maintain customer interactions in the system for quality assurance.
• Collaborate with team members and supervisors to enhance the customer service experience.
• Participate in training sessions and team meetings to improve skills and service delivery.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry-level (0–2 years)
• Skills and Competencies: Excellent communication and interpersonal skills
• Qualities and Traits: Patient, empathetic, and able to handle stressful situations
• Responsibilities and Duties: Ability to follow company protocols and procedures
• Working Conditions: Onsite work environment in McKinley, Taguig