• Respond to customer inquiries via phone, email, and chat in a professional manner.
• Assist customers in troubleshooting issues and provide effective solutions.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes.
• Identify potential areas of improvement and report them to management.
• Designation: Customer Service Representative
• Work condition: Full time employment
• Work type: Non-Voice
• Work arrangement: Onsite

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Open to all segments.
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Patience, empathy, and problem-solving skills
• Responsibilities and Duties: Ability to work in a team-oriented environment
• Working Conditions: Must be able to handle high volumes of calls and inquiries