• Provide exceptional customer service and support to clients via phone, email, and chat.
• Resolve customer issues efficiently and effectively while maintaining a positive attitude.
• Assist in scheduling and coordinating appointments with customers.
• Maintain detailed records of customer interactions and transactions.
• Work collaboratively with team members to improve service processes and customer satisfaction.

Requirements

• Educational Qualifications: High School diploma or equivalent preferred.
• Experience Level: Entry-level, no prior experience required.
• Skills and Competencies: Proficient in English language, excellent customer service skills, and strong work ethic.
• Qualities and Traits: Positive attitude, patience, and excellent communication skills.
• Responsibilities and Duties: Ability to multitask and handle a high volume of customer inquiries.
• Working Conditions: Fast-paced environment with a focus on teamwork and collaboration.