• Provide exceptional customer service by addressing inquiries and resolving issues.
• Assist customers with product information and guide them through purchasing decisions.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance customer service and improve satisfaction.
• Receive and process customer feedback to help improve services and products.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: Open to freshers and adapters without BPO experience
• Skills and Competencies: Strong verbal and written communication skills.
• Qualities and Traits: Positive attitude and strong problem-solving abilities.
• Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks.
• Working Conditions: Availability to work flexible hours, including evenings and weekends.