Description

• Assist customers with inquiries and provide solutions to issues.
• Handle customer complaints and escalate issues as necessary.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Document customer interactions and feedback for quality assurance.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications:High School Diploma or equivalent
• Experience Level:0–1 year in customer service or related field
• Skills and Competencies:Excellent communication and interpersonal skills
• Qualities and Traits:Strong problem-solving abilities and a customer-focused mindset
• Responsibilities and Duties:Ability to work in a fast-paced environment