Description

• Interact with customers via phone, email, or chat, addressing inquiries and resolving issues.
• Provide accurate and timely information regarding products and services.
• Document customer interactions and feedback for continuous improvement.
• Assist in maintaining high customer satisfaction ratings through effective communication.
• Collaborate with team members to enhance service delivery and customer experience.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Entry-level, fresh graduates welcome.
• Skills and Competencies: Proficiency in English; strong communication skills.
• Qualities and Traits: Positive attitude, patience, and ability to work in a team.
• Responsibilities and Duties: Capable of handling a variety of customer service tasks effectively.