Description

• Interact with customers to provide information and assistance regarding products and services.
• Resolve customer issues and complaints effectively, ensuring high levels of customer satisfaction.
• Schedule appointments and manage customer inquiries promptly and professionally.
• Assist in maintaining customer records and updating account information.
• Collaborate with team members to enhance overall service delivery.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong interpersonal and communication skills
• Skills and Competencies: Proficient in the English language
• Skills and Competencies: Experience in customer service or related fields
• Qualities and Traits: Team player with strong problem-solving abilities
• Working Conditions: Fast-paced environment with potential for call center duties