ONLINE INTERVIEW ONLY

Description

• Provide exceptional service and support to customers via phone, email, and chat.
• Resolve customer issues and inquiries in a timely and efficient manner.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve processes and customer satisfaction.
• Stay updated on product knowledge and company policies to assist customers effectively.

Requirements

• Job Title: Customer Service Representative
• Job Function: Customer Service
• Responsibilities and Duties: Ability to handle multiple customer interactions simultaneously while maintaining service quality.
• Qualities and Traits: Excellent communication and interpersonal skills with a focus on empathy and problem-solving.
• Qualities and Traits: Strong organizational skills and attention to detail.
• Working Conditions: Willingness to work flexible hours, including evenings and weekends.