Description

• Provide exceptional customer support via phone, email, and chat.
• Resolve customer inquiries and complaints promptly and effectively.
• Maintain accurate records of customer interactions.
• Collaborate with team members to improve service processes.
• Stay updated on product knowledge to assist customers better.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong verbal and written communication skills
• Qualities and Traits: Patient and empathetic attitude towards customers
• Responsibilities and Duties: Ability to handle multiple inquiries simultaneously
• Working Conditions: Office environment or remote work options available