HIRING BRIDGETOWNE QUEZON CITY CSR NO NEED TO GO ONSITE, ONLY ONLINE INTERVIEW!

Description

• Provide exceptional customer service via phone, email, and chat.
• Resolve customer inquiries and complaints efficiently, ensuring customer satisfaction.
• Maintain a deep understanding of products/services to provide accurate information.
• Document interactions and feedback in the customer support system for quality assurance.
• Collaborate with team members to improve service processes and enhance customer experience.

Requirements

• Job Title: Customer Service Representative
• Job Function: Customer Service
• Responsibilities and Duties: Ability to manage multiple tasks in a fast-paced environment while staying organized.
• Qualities and Traits: Strong communication skills and a friendly, approachable demeanor.
• Qualities and Traits: Problem-solving mindset with the ability to empathize with customers.
• Qualities and Traits: Willingness to learn and adapt to new tools and technologies.
• Qualities and Traits: Team player with a positive attitude towards collaboration.