• Assist customers by answering inquiries and providing solutions to their concerns.
• Manage incoming calls and customer service inquiries in a professional manner.
• Maintain customer records and ensure accurate order processing.
• Collaborate with team members to enhance service delivery.
• Provide feedback on customer interactions to improve service quality.

Requirements

• Educational Qualifications:High School Diploma or equivalent.
• Experience Level:0–2 years.
• Skills and Competencies:Proficient in English Language, strong customer service skills, familiarity with call center operations.
• Responsibilities and Duties:Demonstrated experience in handling customer inquiries effectively.
• Qualities and Traits:Strong communication skills and a positive attitude.