• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Assist customers through various channels, including phone, email, and chat.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to optimize the customer experience.
• Promote company products and services effectively while adhering to company policies.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English language
• Skills and Competencies: Strong customer service abilities
• Skills and Competencies: Experience in call center environments is a plus
• Qualities and Traits: Excellent communication and interpersonal skills