• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information regarding products and services.
• Resolve customer issues efficiently and effectively.
• Document customer interactions and feedback in the system.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Open to all segments (With or without BPO experience)
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Empathetic and customer-focused attitude
• Working Conditions: Full time, work onsite.