• Provide exceptional customer service by responding to inquiries via phone, email, and chat.
• Assist customers with product selection and troubleshoot issues effectively.
• Maintain up-to-date knowledge of company products, services, and promotions.
• Process orders efficiently and handle customer complaints with empathy and professionalism.
• Collaborate with team members to enhance customer satisfaction and streamline processes.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry-level (0–2 years)
• Strong proficiency in English language
• Excellent customer service and interpersonal skills
• Familiarity with call center operations
• Ability to effectively pitch and close sales
• Basic technical skills for troubleshooting