• Assist customers with inquiries and provide timely information about products and services.
• Resolve customer complaints in a professional and efficient manner.
• Process orders and manage customer accounts with accuracy.
• Collaborate with team members to enhance the overall customer experience.
• Maintain knowledge of company policies and procedures to inform customers effectively.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Patience and empathy, with a focus on customer satisfaction.
• Responsibilities and Duties: Ability to handle multiple tasks in a fast-paced environment.
• Working Conditions: Comfortable working in an office environment.