• Answer customer inquiries via phone, email, or chat in a timely and professional manner.
• Provide accurate information about products and services to ensure customer satisfaction.
• Troubleshoot and resolve customer complaints effectively.
• Maintain records of customer interactions and transactions.
• Collaborate with team members to improve overall customer service experience.

Requirements:

• Educational Qualifications: High School Diploma or equivalent preferred.
• Experience Level: At least 1 year of experience in customer service or related field.
• Skills and Competencies: Proficient in English; strong interpersonal and communication skills.
• Responsibilities and Duties: Ability to handle customer inquiries and complaints professionally.
• Qualities and Traits: Strong work ethic and a sense of responsibility.
• Skills and Competencies: Basic technical skills to navigate customer service software and tools.