• Provide exceptional customer service to clients through various communication channels.
• Assist customers with inquiries, resolving issues efficiently and effectively.
• Maintain a high level of product knowledge to effectively support customer needs.
• Document customer interactions and feedback to improve future service delivery.
• Collaborate with team members to enhance overall customer satisfaction and service quality.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0-1 years of customer service experience
• Skills and Competencies: Proficient in English language, strong customer service skills
• Qualities and Traits: Excellent communication skills, empathetic and patient demeanor