• Interact with customers to provide information and resolve inquiries.
• Handle customer complaints and offer appropriate solutions.
• Manage customer accounts and maintain accurate information.
• Assist with product inquiries and provide recommendations.
• Document interactions and follow up as necessary.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong English language skills
• Skills and Competencies: Excellent customer service abilities
• Qualities and Traits: Empathy and problem-solving skills
• Working Conditions: Office environment with routine interaction with customers