• Serve as the primary point of contact for customer inquiries and complaints.
• Provide accurate information regarding products and services to customers.
• Record and maintain customer interactions in the company database.
• Collaborate with team members to resolve customer issues efficiently.
• Ensure compliance with company policies and industry regulations.

Requirements

• Educational Qualifications: At least Senior High/High School graduate
• Experience Level:6 Months BPO with or without experience handling Sales, telco, or Tech
• Skills and Competencies: Strong customer orientation and communication skills
• Skills and Competencies: Proficient in MS Office applications
• Qualities and Traits: Ability to collaborate effectively within a team
• Qualities and Traits: Strong compliance awareness and adherence to guidelines