Description

• Coordinate telehealth operations to ensure efficient patient care and service delivery.
• Act as a liaison between healthcare providers and patients to facilitate smooth communication.
• Manage scheduling, appointments, and follow-up for telehealth services.
• Assist in resolving patient inquiries and issues related to telehealth services.
• Monitor and evaluate telehealth service performance to identify areas for improvement.

Requirements

• Job Title: Telehealth Operations Coordinator
• Job Function: Customer Service Representative
• Responsibilities and Duties: Strong understanding of telehealth operations and customer service principles.
• Qualities and Traits: Excellent communication skills, with a focus on empathy and problem-solving.
• Working Conditions: Ability to work in a fast-paced environment, handling multiple tasks efficiently.
• Job Title: Familiarity with healthcare regulations and telehealth technology is a plus.