Description

• Provide excellent customer service through both voice and non-voice support channels.
• Resolve customer inquiries efficiently and effectively, ensuring a positive experience.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service processes and protocols.
• Adhere to company guidelines and policies to fulfill customer needs.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: No experience required; entry-level position.
• Skills and Competencies: Strong communication skills, both verbal and written.
• Qualities and Traits: Customer-oriented with a friendly demeanor.
• Responsibilities and Duties: Ability to multitask and manage time effectively.
• Working Conditions: Able to work in a fast-paced environment.