Description

• Interact with customers via phone, email, and chat to provide information and resolve issues.
• Assist in managing customer inquiries effectively and efficiently.
• Schedule appointments and manage customer databases.
• Demonstrate strong problem-solving skills to address customer concerns.
• Collaborate with team members to ensure customer satisfaction and back office support.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: Fresh Graduate (0–2 years).
• Skills and Competencies: Proficient in English, excellent customer service skills, strong organizational abilities.
• Qualities and Traits: Team player with a positive attitude and strong communication skills.
• Responsibilities and Duties: Ability to manage scheduling and provide effective back office support.
• Working Conditions: Fast-paced call center environment.