Description

• Assist customers with inquiries and issues via phone, email, and chat.
• Provide accurate information about products and services.
• Record customer interactions and feedback in the database.
• Resolve customer complaints in a timely and efficient manner.
• Develop and maintain positive customer relationships.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry level (0-1 years)
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Patience and empathy towards customers
• Working Conditions: Office environment with possible shifts