Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

1.3-2.6Kر.س[شهريًا]
في الموقع - باسيجلا يتطلب خبرةبكالوريوسدوام كامل
مشاركة

وصف الوظيفة

المزايا

  • تقدير ومكافآت الموظفين

    حوافز

Customer Service Representative – Travel Account

Job Description:

  • Assist customers with flight, hotel, and travel-related inquiries
  • Handle booking changes, cancellations, and refunds
  • Provide accurate travel policies, fares, and itinerary details
  • Resolve customer concerns with professionalism and empathy
  • Document interactions and follow service quality standards


Customer Service Representative – Retail Account

Job Description:

  • Handle customer inquiries regarding orders, products, and deliveries
  • Process returns, exchanges, and refund requests
  • Resolve complaints related to pricing, promotions, and availability
  • Update order status and customer records in the system
  • Ensure high customer satisfaction through quality service


Customer Service Representative – BFSI – Payments Account

Job Description:

  • Handle inquiries related to digital payments, cards, and transactions
  • Assist customers with billing issues, disputes, and payment failures
  • Perform account verification and follow data privacy guidelines
  • Troubleshoot basic payment and system-related concerns
  • Ensure compliance with financial regulations and company policies


Benefits:

  • Travel/Retail account: 20K sign-on Bonus
  • Travel Account: ₱31,700 and can go up to 45k depends on exp.
  • Retail Account: ₱25,500
  • BFSI-Payments Account: ₱23,000
  • More Incentives TBD


Qualifications:

  • Travel Account: Min. 1 year GDS tool experience (Sabre or Amadeus or Worldspan) | B2 CEFR back to back classes until December 2025
  • Retail Account: No CCE, C1 CEFR, strong comms
  • BFSI-Payments Account: At least 1yr CCE, B2 CEFR
Preview

DOMINIC AGUILAR

CEOMetacom Business Process Outsourcing Solution Inc.

أكثر من عشرة ردود اليوم

موقع العمل

Teleperformance. Silver City 2, Central Ave, Pasig, Metro Manila, Philippines

نشر بتاريخ 22 December 2025

الإبلاغ عن هذه الوظيفة

تذكير أمان Bossjob

إذا كانت الوظيفة تتطلب العمل خارج البلاد، يرجى أن تكون متيقظًا وأن تحذر من الاحتيال.

إذا واجهت صاحب عمل قام بالإجراءات التالية أثناء بحثك عن وظيفة، يرجى الإبلاغ عنه فورًا

  • يحجب هويتك،
  • يتطلب منك تقديم ضمان أو يجمع ممتلكات،
  • يجبرك على الاستثمار أو جمع الأموال،
  • يجمع فوائد غير قانونية،
  • أو حالات غير قانونية أخرى.
Tips
×

Some of our features may not work properly on your device.

If you are using a mobile device, please use a desktop browser to access our website.

Or use our app: Download App