• Provide exceptional customer service and support to clients via phone, email, and chat.
• Resolve customer inquiries and issues in a timely and effective manner.
• Maintain detailed records of customer interactions and transactions.
• Assist in the development of customer service policies and procedures.
• Collaborate with team members to improve service delivery and customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0-2 years
• Skills and Competencies: Strong customer service skills
• Qualities and Traits: Excellent communication and interpersonal skills
• Qualities and Traits: Ability to handle stressful situations with ease
• Responsibilities and Duties: Ability to work both independently and as part of a team