WHY BUILD YOUR CAREER WITH TRANSEC BPO?

• Enjoy comprehensive benefits including HMO, life insurance, and performance incentives

• Be part of a reputable local brand recognized across the Philippines

• Thrive in a healthy, non-toxic work environment that promotes real work-life balance

WHAT WE’RE LOOKING FOR:

• Open to fresh graduates (no prior experience required)

• Must have completed at least Senior High School

• Previous experience in customer service (minimum of 6 months) is an advantage

• Familiar with Microsoft Word and Excel

• Can communicate clearly in both English and Filipino, both spoken and written

WHAT YOU’LL DO:

• Handle customer inquiries through phone, email, and chat.

• Record and maintain accurate documentation of all customer interactions using the CRM (Customer Relationship Management) system

• Identify issues quickly and deliver effective, timely solutions

• Coordinate with different departments and branches to address customer needs and requests

• Track pending concerns, ensuring proper follow-up or escalation when necessary