• Provide exceptional customer service and support to clients via phone, email, and chat.
• Resolve customer inquiries and issues in a timely and effective manner.
• Maintain a positive and professional attitude when communicating with customers.
• Document and track customer interactions in the customer management system.
• Collaborate with team members to improve service delivery and customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred
• Experience Level: with/without years of customer service experience.
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Positive attitude, patience, and empathy
• Responsibilities and Duties: Ability to work in a team-oriented environment
• Working Conditions: Office environment with flexible shifts