• Maintain professionalism whilst dealing with internal and external customers.
• Ensure effective control on customer accounts and minimize any possible losses with the aid of the current collections systems to reduce delinquency.
• Recommend next level of action where appropriate.
• Complete and pursue your Objectives.
• Create, document, and follow a development plan within your Objectives.
• Action, rectify or escalate account inquires and complaints where appropriate.
• Achieve individual and team targets as set out in Objectives.
• Achieve agreed Call Model Outcomes

Qualifications:

• High School / K12/ College Level/ College Graduate
• Highly Trainable and willing to be trained
• Preferably with experience, applicants without experience are welcome to apply
• Experience in Collection, Telemarketing, or Verifier/KYC is an advantage
• Must have all pre-employment requirements available
• Can Start ASAP
• Amenable to work fully on site in Ortigas Pasig