Customer Service Assistant

Hunter's Hub Inc.

1.3-1.6Kر.س[شهريًا]
في الموقع - باسيج1-3 سنوات خبرةبكالوريوسدوام كامل
مشاركة

وصف الوظيفة

  • Responsible for directly interacting with customers by efficiently answering post sales inquiries, complaints, resolving issues, processing orders, maintaining customer records and ensuring a positive experience through effective communication and problem solving skills. 
  • Build and maintain a solid relationship with customers by ensuring that their needs and concerns are addressed promptly and professionally by providing exceptional services and support. 
  • Promote and upsell products and services based on customer's needs
  • Provides support to all internal and external clients 
  • Escalate complex or unresolved problems to appropriate business units when necessary 
  • Achieve agreed upon sales quota /target 
  • Monitors customer satisfaction level
  • Bachelor’s Degree in Business Administration or any field but preferably IT-related course
  • With at least one (1) year experience in Customer Service
  • Good verbal and written communication skills
  • Has the ability to handle challenging customer situations and alleviate conflicts 
  • Able to work under pressure and meet deadlines 
  • Strong attention to details with high accuracy in data entry 
  • Knowledgeable in Customer Relationship Management (CRM) system
  • Proficient in MS Word and MS Excel
  • Effective time management and strong interpersonal skills 
  • Technical knowledge is an advantage 
  • Must be willing to go beyond the normal working hours including weekends
الجدولةخدمة العملاء
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Ramon Domanais

Recruitment SpecialistHunter's Hub Inc.

رد اليوم 0 مرات

موقع العمل

San Miguel Foods - Head Office. 100 Eulogio Rodriguez Jr. Ave, Pasig, 1604 Metro Manila, Philippines

نشر بتاريخ 14 March 2025

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Hunter's Hub Inc.

<50 موظف

الموارد البشرية والتوظيف

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