Description

• Act as the first point of contact for customers, addressing inquiries and resolving issues.
• Provide exceptional customer service support through various channels including phone, email, and chat.
• Assist in back-office operations to ensure smooth workflow and customer satisfaction.
• Collaborate with team members to enhance overall customer experience.
• Develop and deliver effective sales pitches to potential customers, leading to successful closures.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Entry-level (0–2 years of experience).
• Skills and Competencies: Proficient in English language, strong communication and people skills.
• Skills and Competencies: Ability to provide back office support and function effectively in a team environment.
• Skills and Competencies: Proven capability in sales pitching and closure.
• Qualities and Traits: Strong customer service orientation and problem-solving abilities.