• Provide exceptional customer service to clients via phone, email, and chat.
• Resolve customer inquiries and issues in a timely and efficient manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service quality.
• Stay updated on product knowledge and company policies.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: Open to all segments (With or without BPO experience)
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Patience and a customer-oriented mindset
• Responsibilities and Duties: Ability to handle challenging situations with professionalism
• Working Conditions: Must be able to work in a fast-paced environment