Roles and Responsibilities

• Call customers to arrange the annual test of client products
• Negotiate a mutually convenient time for the technician to attend properties
• Create schedules for technicians to ensure their allotted time is maximized
• Meet individual and team targets including calls per day and appointments booked
• Build rapport with real estate agents, property managers, and landlords

A Successful Candidate must have

• Ability to speak to customers in a friendly and professional manner
• Ability to do multiple tasks
• Ability to work in a fast-paced environment
• Strong attention to detail

ShoreXtra Perks

• Dayshift schedule 
• Fixed Weekends off 
• Game lounge 
• Shorelife perks (gym membership discounts and more!) 
• Engaging monthly activities  
• Free and unlimited barista-style coffee 
• Free parking and shuttle services 
• Employee referral incentives (Bronze) 

Required Experience

• At least 2 years of Customer Service experience in a BPO setup
• Tech-savvy skills