• Assist customers with inquiries and provide information about products and services.
• Handle customer complaints and resolve issues in a timely manner.
• Process orders and maintain customer records accurately.
• Provide feedback on customer trends and suggest improvements for services and processes.
• Collaborate with team members to improve overall customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication and interpersonal skills
• Skills and Competencies: Problem-solving and conflict resolution abilities
• Qualities and Traits: Customer-focused attitude and a team player
• Responsibilities and Duties: Ability to multitask and manage time effectively